Privacy Policy

1. Introduction

Website Studios is the Website Management Services department of SISAN Consulting. In this policy, “we,” “our,” and “us” refer to Website Studios. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at websitestudios.ae.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us and the website, but specifically includes:

• Names
• Email Addresses
• Business details and project goals you choose to share
• Your selected website or optimization package

3. How We Collect Your Information

Enquiry information is provided directly by you when you submit a form. We also use short-lived rate-limit records to help prevent abusive requests. These records use a hashed request identifier and attempt timestamps; enquiry text is not written to application logs.

4. How We Use Your Information

We use your enquiry information to respond to your request, discuss website design or optimization services, and communicate about your project. Rate-limit records are used to protect the forms against abuse.

5. Sharing Your Information

We do not sell your personal information. Form submissions are sent over HTTPS to FormSubmit for delivery to our team’s email inbox. Our hosting and email providers process information as needed to operate the website and handle enquiries. Production rate limiting uses Upstash Redis for short-lived, hashed request identifiers and attempt timestamps; these records do not include your name, email address or enquiry text. If you choose WhatsApp or Instagram, their own privacy policies apply.

6. Your Privacy Rights (GDPR)

Although Website Studios is based in the United Arab Emirates, we comply with the European Union's General Data Protection Regulation (GDPR) for our EU users. If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure (Right to be forgotten): You can request that we erase your personal data, under certain conditions.
• The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided at the bottom of this policy. We have one month to respond to your request.

7. Children's Privacy

Our website and services are not directed at or intended for children under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can take necessary actions to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this document. We advise you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact us at: